Player, Bayfair Shopping Centre
When you sign a new lease on a shop in the Bayfair Shopping Centre, you’re required to do a complete new re-fit of your shop.
This meant gutting the shop and doing a full fit-out from top to bottom – walls, fittings, shelving, counters, the works. One of my regular customers Dale and I had built up quite a good relationship, and through chatting to him over the years, I knew he worked for BBC Commercial and knew a bit about what they did. We got chatting about my plans for the new fit-out, and he understood exactly what I was going for. I then met with Mark and straight away he was on the same page, so we sat down and talked about how it could all work.
Mark was so good to work with – he did all the designs for me, working with what I wanted, and never once did he try to change my mind about anything. Instead he worked with me and found ways to do the things I wanted, but also brought his own ideas to the table. I’d talked to a couple of other companies about this job, and they said I would have to talk to an interior designer to organise the initial set of plans, whereas Mark helped me do all that – he even organised the lighting company to do their bit.
The whole team were a dream to work with – throughout the process we built up a really good relationship, it just felt like we were working with our mates. My team and I even helped out during the project, helping to clear out rubbish and lend a hand where needed.
The bonus for me, was the timeframe in which they managed to do the work. We only had to shut the shop for a week, which meant we could open again in record time and didn’t lose too much money from missing out on customers. The whole job was spot on – everything was perfect, quick and a great price too. All you have to do is look at the shop to see they did an awesome job. I’ve had so many comments about how good the shop looks, and I’ve even attracted new suppliers and brands who previously didn’t want to have their product in my shop. But now, because it looks so good and has so much appeal, they’ve come to me wanting to work with me. I couldn’t have asked for a better result.